Case Study: Emitrr closes healthcare access gaps with Bandwidth

Emitrr boosts revenue reclaimed by 20% with Bandwidth

Emitrr, a healthcare-focused SaaS platform, faced the challenge of bridging the gap between patient demand and provider capacity for its clients. Their goal was to make healthcare access faster and easier by solving issues like massive numbers of missed phone calls and inefficient scheduling systems. To power its SMS-based solution in a reliable and compliant way, Emitrr chose Bandwidth as its communications partner for their messaging services.

Bandwidth provided the critical support and infrastructure needed for Emitrr to scale. This included expert guidance on 10DLC compliance, reliable message deliverability, and 24/7 partnership-level support. The solution enabled Emitrr to help its clients achieve a 20% increase in reclaimed revenue from missed calls, a 90% appointment show rate, and a greater than 50% reduction in level-one calls by using SMS and AI to handle routine inquiries.

Emitrr