Case Study: Spirit Telecom achieves reliable, cost-effective emergency services and streamlined ALI management with Bandwidth

Spirit Needed More Reliability and Efficiency Than They Were Getting From Their Existing Provider

Spirit Telecom, a private fiber-based network operator committed to reliable and responsive customer solutions, was dissatisfied with its existing 9-1-1 partner and sought a more reliable, cost-effective emergency services provider. They engaged Bandwidth to modernize emergency services, ALI management, and migrate from wire-line to IP-based Nomadic 9-1-1.

Bandwidth deployed its full suite of emergency services within six weeks, including a browser-based provisioning portal, real-time status updates, on-demand reporting, and a step-by-step migration path to Nomadic 9-1-1. Bandwidth’s automatic ALI management integrated with Spirit’s systems for real-time address validation, auto-correction, and managed database population—saving time and resources and greatly reducing the time required for moves, adds, changes, and record migrations.

Spirit Telecom