Case Study: Phone.com grows and lowers toll-free overhead with Bandwidth

Phone.com handles tens of millions of minutes per month with Bandwidth

Phone.com, a provider of cloud-based communication solutions for small businesses, faced the challenge of managing the complex infrastructure required for toll-free voice calling. This task, which involved optimizing routes and troubleshooting quality issues, was inflating their overhead and diverting focus from their core mission. They sought a strategic partner to handle these responsibilities and chose Bandwidth for its carrier services.

By partnering with Bandwidth and allowing them to operate as the RespOrg for its toll-free service, Phone.com significantly reduced its overhead and operating costs. This partnership enabled them to invest savings back into innovation for their customers. As a result, Phone.com has continued to grow, with customers now using tens of millions of minutes per month, a third of which are on the Bandwidth network.

Phone.com