Case Study: Truly Wireless achieves near-100% call and message delivery with Bandwidth's network and communications APIs

Truly Wireless Uses Bandwidth’s Network and Communications APIs to Turn Smartphones into Reliable Business Phones

Truly Wireless, the first business voice platform built for the 3G/4G wireless network that turns any smartphone into an enterprise-ready phone, faced a critical problem: its previous communications API provider couldn’t deliver the network quality and call-connect reliability needed to serve enterprise customers. To address failed call connections with major wireless carriers and scale after a funding round, Truly Wireless sought a higher-quality partner and selected Bandwidth and its network and communications APIs.

Truly Wireless integrated Bandwidth’s direct-to-carrier network and platform, improving voice and messaging consistency and removing third‑party resellers from the path. With Bandwidth, Truly Wireless achieved nearly 100% message delivery and a markedly higher-quality call experience, boosting customer satisfaction and enabling cost-effective deployment as the company expanded its market presence.

Truly Wireless

Erol Toker

Chief Executive Officer and Founder