Case Study: Netrio simplifies voice calling and number management with Bandwidth

Netrio manages 1.60M calls in 5 months with Bandwidth

Netrio, a managed IT and communications solutions provider, helps companies grow by simplifying their operational challenges like network and communications management. Their challenge was to provide reliable voice services, including SIP trunking and UCaaS, to their customers without the burden of time-consuming administrative tasks and potential service outages. They partnered with Bandwidth for its voice calling services and phone number management.

Bandwidth provided Netrio with its network and the Bandwidth App, which allows for easy ordering, provisioning, and porting of phone numbers without needing to submit tickets. This solution eliminated costly wait times and gave Netrio greater control. The measurable results include 1.6 million calls processed in five months. Bandwidth's dedicated support team also ensured successful number ports, preventing business impact for Netrio's customers. The partnership has saved Netrio significant time and changed how they serve their customers, with reliable service dating back to 2012.

Netrio