Case Study: Noonlight enhances emergency response with Bandwidth's Emergency Calling API

Noonlight becomes Bandwidth’s largest Emergency Calling API user with 6,000-agency public safety reach

Noonlight, a connected safety platform, needed a reliable way to contact 911 for its users while providing critical data like live location to emergency operators. Their initial method of calling administrative lines was inefficient and did not display this vital information. To improve emergency response times, they turned to Bandwidth and its Emergency Calling API service.

Bandwidth's solution provided a cloud-based API that integrated with Noonlight's fully virtual dispatch system. This allowed Noonlight to send emergency calls directly over Bandwidth's dedicated network, displaying the user's location, company name, and other data directly to the 911 operator. As a result, Noonlight became Bandwidth's largest volume user of the API, saw their brand recognition with public safety increase, and gained the ability to deliver innovative features like live video links to 911 centers.

Noonlight