Case Study: Yosi Health improves patient communication and reduces no-shows with Bandwidth

Yosi Health cuts no-shows by 50% with Bandwidth

Yosi Health, a provider of patient engagement and workflow automation solutions for healthcare clinics, sought a reliable communications partner to support their high-volume messaging needs. Their key challenges included ensuring timely message delivery to patients, integrating seamlessly with other channels, and scaling rapidly to meet fast growth, all while maintaining high service quality. They turned to Bandwidth for its toll-free SMS, toll-free numbers, and MMS APIs.

By implementing Bandwidth's APIs, Yosi Health gained a scalable and high-quality messaging foundation. The solution enabled them to improve patient engagement, accelerate innovation, and reduce operational burdens for their clinic customers. Bandwidth's services helped Yosi Health achieve measurable results, including a 50% drop in patient no-shows, a 70% reduction in clinics' phone call burden, and saving 14 minutes per patient with automated intake.

Yosi Health