Case Study: Evolve IP streamlines toll-free and E911 operations with Bandwidth

A Bandwidth Case Study

Evolve IP supports 500,000+ users with Bandwidth for toll-free and E911

Evolve IP, a provider of a Work Anywhere platform for over 500,000 users, faced two major challenges: they needed to offload the management of their toll-free numbers after losing an internal expert and sought a new E911 provider to replace an unsatisfactory vendor. They turned to their existing partner, Bandwidth, to solve both needs with its RespOrg services and Dynamic E911 for Microsoft Teams.

Bandwidth implemented its RespOrg service to manage Evolve IP's toll-free numbers, eliminating a single point of failure and providing operational efficiency. For E911, Bandwidth's pre-integrated Microsoft Teams solution was a key differentiator. The partnership provided Evolve IP with a trusted, single vendor for these critical services, allowing them to focus resources on innovation and future growth, with plans to rely on Bandwidth for new products like SMS.


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