Case Study: Purple meets FCC mandates ahead of deadline with Bandwidth

A Bandwidth Case Study

Purple meets FCC deadlines with Bandwidth and achieves 99% address acceptance

Purple, a provider of communication services for the deaf and hard-of-hearing community, faced the challenge of meeting a new FCC mandate for telephone relay services (TRS). They needed a reliable partner with a robust offering and a wide footprint to help them comply with the regulations. After an extensive review, Purple selected Bandwidth for its voice and 911 solutions.

Bandwidth provided an efficient API and web interface, which led to a 99% address acceptance rate on the first submission. This allowed Purple to successfully add thousands of new users without manual interaction and meet the FCC deadline months early. Bandwidth's solution freed up vital resources for Purple and provided a streamlined, reliable service for their community.


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