Bandwidth
67 Case Studies
A Bandwidth Case Study
Purple, a provider of communication services for the deaf and hard-of-hearing community, faced the challenge of meeting a new FCC mandate for telephone relay services (TRS). They needed a reliable partner with a robust offering and a wide footprint to help them comply with the regulations. After an extensive review, Purple selected Bandwidth for its voice and 911 solutions.
Bandwidth provided an efficient API and web interface, which led to a 99% address acceptance rate on the first submission. This allowed Purple to successfully add thousands of new users without manual interaction and meet the FCC deadline months early. Bandwidth's solution freed up vital resources for Purple and provided a streamlined, reliable service for their community.