Case Study: CallRail achieves reliable call routing and scalable growth with Bandwidth Voice APIs

CallRail serves 200,000+ businesses with Bandwidth

CallRail, a call tracking and marketing analytics software provider, needed a reliable communications partner to handle its complex telecom infrastructure. This would allow its lean team to stay focused on its core product innovation and serving over 200,000 businesses instead of managing call routing. They chose Bandwidth for its Voice APIs to offload this telecom-plexity.

By implementing Bandwidth's Voice APIs, CallRail abstracted away all telecom operations, creating a "black box" that just works. The solution provided extreme reliability, seamlessly porting 150,000+ numbers without a single customer complaint. This partnership gave CallRail the confidence and mental space to accelerate feature development and consolidate its entire call routing onto Bandwidth's network, significantly improving its own uptime.

CallRail