Bandwidth
67 Case Studies
A Bandwidth Case Study
McLeod Software, a provider of enterprise software for the trucking industry, faced a challenge integrating text message communications into their on-premise LoadMaster platform. Their customers needed an easy way to communicate with drivers who often lacked smartphones and to automatically capture these SMS conversations within the software. McLeod turned to Bandwidth for its text messaging APIs and SDKs to build this core functionality.
Bandwidth developers worked closely with McLeod to create a custom API integration that met their specific event-ordering requirements. The solution automated text messaging, freeing customers from manual coordination and reducing errors. This fully baked-in functionality ensured all driver communications are now captured and can be reported on instantly. Bandwidth provided this tailored solution with robust APIs and a direct carrier network at a highly competitive price.