GoCardless B2B Case Studies & Customer Successes

GoCardless is a next generation payments company. They make it incredibly cheap and easy for anyone to take payments online using the Direct Debit infrastructure. Their industry-beating pricing (1% up to a maximum of £2), easy payment collection (they automate reconciliation into your accounts) and instant online sign-up mean that they are rapidly becoming the preferred online direct debit option for businesses. They are a rapidly-growing, highly technical team based in London. Combining years of financial services experience with a customer-driven approach, they are transforming online payments and the direct debit industry.

3-1-5 Health Club - Customer Case Study

3-1-5 Health Club

Helen Parkinson

Finance lead

Automatic cash collection, positive cash flow and time saving

Advantage Services

Michael Allan

Finance team

Affect Energy - Customer Case Study

Affect Energy

Kim Towse

Operations Manager

Time spent doing accounts halved, outstanding debts reduced by 95%

Amaranth FC

Paul Swift

Treasurer

Association of Illustrators - Customer Case Study

Association of Illustrators

Ren Renwick

Chief Executive Officer

Annualised savings of $85-100,000, payment failures for Direct Debit less than 1%, payment collection 6 times faster

Autotask

Patrick Hughes

Former Assistant Corporate Controller

Boost Capital - Customer Case Study

Boost Capital

Alex Littner

Managing Director

Bought By Many - Customer Case Study

Bought By Many

Guy Farley

Chief Technology Officer

95% Of New Members Sign Up With Direct Debit Via Gocardless, Anticipated Increase In New Member Retention

British Institute of Radiology

Jane Moynihan

Membership & Data Manager

British Journal of Photography - Customer Case Study

British Journal of Photography

Marc Hartog

Chief Executive Officer

Bulb - Customer Case Study

Bulb

Hayden Wood

Co-founders

20-30% reduction in overdue invoices, 2 days a week time-saving

Catalyst2

Jacob Colton

Director

63% reduction in invoices outstanding for over 90 days

Chariot Accountants

Paul Whitehouse

Owner

Chartered Institute of Environmental Health - Customer Case Study

Chartered Institute of Environmental Health

Zoe Beresford

Memberships Officer

Chartered Institute of Library and Information Professionals - Customer Case Study

Chartered Institute of Library and Information Professionals

Sharon Bacon

Head of Memberships

Citrus HR - Customer Case Study

Citrus HR

David Lester

Founder

College of Paramedics - Customer Case Study

College of Paramedics

Penny Jones

Head of Administrative Services

Cone Accounting - Customer Case Study

Cone Accounting

Ben Nacca

Founder

Huge reduction in payment processing admin, increased flexibility in payment timings, better signup experience

Connexin

Alex Yeung

Co-Founder

Automated and flexible monthly payments for clients on value-based packages

Farnell Clarke

Will Farnell

Founder

FD Works - Customer Case Study

FD Works

Barbara Gaunt

Office Manager

Fitness Space - Customer Case Study

Fitness Space

John Pye

Operations Director

Funding Circle - Customer Case Study

Funding Circle

Chris Latchford

Global Head of Payments Strategy

GrowFactor - Customer Case Study

GrowFactor

Simon Kallu

Managing Partner

Low transaction rates, reduced admin time and reduction in debtor days

Hallway

Matthew Hall

Founder

Control over payment timings, improved cash flow, shorter average payment period

Has Bean Coffee

Steve Leighton

Founder

Hotpod Yoga - Customer Case Study

Hotpod Yoga

Max Henderson

Managing Director and Co-Founder

intY - Customer Case Study

intY

Chris Swanson

Data Analytics & Insights Manager

Kinder Pocock - Customer Case Study

Kinder Pocock

Sharon Pocock

MD and Principal Accountant

Koru Kids - Customer Case Study

Koru Kids

Rachel Carrell

Founder & Chief Executive Officer

LD Fitness - Customer Case Study

LD Fitness

Lee Drayton

Managing Director

Les Mills - Customer Case Study

Les Mills

Frank Mair

Technical Lead

Removing the headache of chasing late payments and helping to make the business scalable over time

Lyles Sutherland

Fraser Sutherland

Co-Founder

Mahon Digital - Customer Case Study

Mahon Digital

Saija Mahon

Founder & MD

Martialytics - Customer Case Study

Martialytics

Brad Cumbers

Co-Founder

Full integration with TeamUp reduces admin hassles, while saving money compared to PayPal

Momentum Training & Crossfit Hackney

Geoff Stewart

Founder

Neos - Customer Case Study

Neos

Michael Postle

Chief Financial Officer

Norwich Residential Management - Customer Case Study

Norwich Residential Management

Guy Hudson

Owner

Nutmeg Saving and Investment - Customer Case Study

Nutmeg Saving and Investment

Bill Packman

Chief Operating Officer

Reduces admin time, full visibility of memberships and payments

One Element

Tom Marien

Owner

Quick to set up and integrate with existing systems, plus lower processing costs

Peterborough City Council

James Collingridge

Partnership Manager

Propel by Deloitte - Customer Case Study

Propel by Deloitte

Gemma Taylor

Technology Lead

Pure & Clean - Customer Case Study

Pure & Clean

Simon Denney

Owner

Fast speed to market, seamless integration with Junifer, 100% of customers pay by Direct Debit

Pure Planet

Mark Adams

Member Services Director

Global Payment Coverage; Visibility Over Key Payment Metrics; 50-85% Adoption In Every Country Using Gocardless

Quandoo

Diego Passarela

Head of Billing & Payments

R & W Media - Customer Case Study

R & W Media

Steven Wu

Co-Founder

Receipt Bank - Customer Case Study

Receipt Bank

Ju-Vern

Commercial Finance Manager

Keeping more customers on the platform and dramatically reducing the administrative burden

Rock Choir

Dave Lusher

Director

Simplicity, more control, up-to-date payment information, charged on a percentage basis rather than per transaction

SLM Connect

Bilal Uddin

Financial Controller

GoCardless' simple technology allowed us to easily integrate with our existing systems

Smart Pension

Will Wynne

Co-founder and MD

Soaring Falcon Accountancy - Customer Case Study

Soaring Falcon Accountancy

Alex Falcon-Huerta

Owner

Consistent branding with reduced payment queries and fewer chargebacks

Startle International

Adam Castleton

Operations Director

Easy to integrate API that helps partners provide frictionless payment collections for their customers

TeamUp

Tim Green

Director

The Wow Company - Customer Case Study

The Wow Company

Peter Czapp

The Wow Company

Easy implementation through Junifer, with simple ongoing payments management

TOTO Energy

Tom Nicholas

Head of Transformation

Vax Cut Payment Failure Rates By Over 74% And Saved Hours Of Admin With Gocardless

Vax

Nicki Harris

Customer Success Manager

Convenience for customers, overdue invoices reduced from 20% to 3% and 2-3 days a month in time savings

Veriphy

George Ford

Director

VIA - Customer Case Study

VIA

Iain Worthington

Finance Director

Seamless donor experience, automated setup, easy user management

Wellchild

Matt James

Director of Communications and Marketing

YourParkingSpace - Customer Case Study

Your Parking Space

Charles Cridland

Technical Director

Time saving and reduced debtor days by up to a month

Zeun Digital

Jessica Zeun

Managing Director

No matching case studies

GoCardless B2B Case Studies & Customer Successes

Case Studies

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