Case Study: R & W Media achieves automated recurring payments and improved cash flow with GoCardless

R & W Media - Customer Case Study

R & W Media, a 10‑person Magento ecommerce design and development firm, needed a simpler, cheaper way to collect recurring fees and stop spending time chasing client payments. The company integrated GoCardless — specifically GoCardless for Xero alongside its Xero accounting software — to avoid complex direct debit setups, expensive payment processing and manual invoicing for monthly support, hosting and subscription services.

By using GoCardless, R & W Media now invoices customers directly and has payments collected automatically through GoCardless, eliminating card processing and lengthy reconciliation. GoCardless delivered seamless Xero integration, excellent support and measurable benefits: no more time spent chasing payments, reduced cash‑flow problems and faster, more reliable collection of monthly recurring invoices.

R & W Media

Steven Wu

Co-Founder