Case Study: Chariot Accountants achieves a 63% reduction in invoices overdue by 90 days with GoCardless

63% reduction in invoices outstanding for over 90 days

Chariot Accountants, a bookkeeping and accounting firm serving around 300 small-business clients, struggled with time-consuming manual payment processes and poor cash visibility — ending tax years with about 75 invoices overdue by more than 90 days. To modernize payments and integrate with its cloud accounting work, the firm adopted GoCardless, using GoCardless for QuickBooks to collect client fees via Direct Debit.

By moving a quarter of clients onto Direct Debit through GoCardless, Chariot Accountants automated payment collection, gained a real-time view of cash flow and spread workload more evenly across the year. GoCardless helped reduce invoices outstanding over 90 days from 75 to 28 (a 63% reduction), cut admin time, and enabled the firm to focus more on client advisory work.

Chariot Accountants

Paul Whitehouse

Owner