Case Study: Zeun Digital achieves up to a month faster payments and automated retainer billing with GoCardless

Time saving and reduced debtor days by up to a month

Zeun Digital, a digital marketing agency led by Jessica Zeun, was struggling to scale its monthly retainer model because card payments were expensive and admin‑heavy, and annual invoices were often missed — leaving them waiting up to 60 days for funds. To solve this they adopted GoCardless via the QuickBooks app marketplace to streamline collections.

GoCardless’s Direct Debit integration with QuickBooks automated payments and cut manual chasing, with more than half of Zeun Digital’s monthly retainers, 10% of annual clients and some one‑off projects now paid through GoCardless. The change reduced debtor days by up to a month, moved payments to a 30‑day schedule, and delivered significant time savings and administrative efficiency for Zeun Digital.

Zeun Digital

Jessica Zeun

Managing Director