Case Study: Koru Kids achieves streamlined, reliable recurring payments — one person manages all payments in two hours a week with GoCardless

Koru Kids - Customer Case Study

Koru Kids, a London-based childcare service founded by CEO Rachel Carrell, set out to make childcare seamless for busy parents but faced the usual administrative headache of recurring billing and payroll collection. To future-proof payments and keep the customer experience simple, Koru Kids chose GoCardless and implemented its integration with Xero early in the business.

Using GoCardless (now on the Pro package) with Xero, Koru Kids gained a reliable, easy-to-manage recurring payments system with a smooth upgrade to a branded payment page. The result: more than 99% of customers pay via GoCardless, one person can manage all payments in just two hours a week under seven-day terms, and payroll collection for families is handled reliably — freeing the team to focus on scaling services across London.

Koru Kids

Rachel Carrell

Founder & Chief Executive Officer