Case Study: Pure & Clean reduces debt and saves 4 days a month with GoCardless

Pure & Clean - Customer Case Study

Pure & Clean, an 8-person exterior cleaning business in Bournemouth, was struggling with late and missed payments from a large number of small domestic jobs — customers historically paid by cheque, bank transfer or cash, forcing the team to chase fees and even write off £3,500 in 2016. To modernize billing and reduce arrears, owner Simon Denney integrated GoCardless Direct Debit into their CleanerPlanner workflow.

By using GoCardless (via the CleanerPlanner integration) customers complete a one-time Direct Debit form and Pure & Clean automatically collect payments as operatives mark jobs done. GoCardless notifies the team of failed or cancelled payments, saving about four days a month previously spent reconciling and chasing, cutting down on debtor management and significantly reducing late-payment debt as more clients are migrated (Simon aims for 90% on GoCardless).

Pure & Clean

Simon Denney

Owner