Case Study: FD Works achieves streamlined payments and improved cash flow with GoCardless

FD Works - Customer Case Study

FD Works, a Bristol-based management accountancy and business advisory firm of eight employees, was struggling with late client payments, cash-flow variability and time-consuming credit control. To simplify collections and reduce chasing, FD Works adopted GoCardless — specifically using GoCardless for Xero — to automate fee collection via Direct Debit.

By integrating GoCardless with their Xero workflow, FD Works moved clients to automated Direct Debits, cutting chasing time and creating a predictable cash pipeline. GoCardless delivered measurable benefits: about 2 hours saved per week, streamlined back-office processes, happier clients who appreciate automated payments, and more stable cash flow to support FD Works’ growth plans.

FD Works

Barbara Gaunt

Office Manager