Case Study: Affect Energy achieves seamless Direct Debit payments and faster setup with GoCardless

Affect Energy - Customer Case Study

Affect Energy is a UK energy supplier launched in 2016 with a small team and a customer-first proposition that required a trusted, straightforward Direct Debit solution. New to Direct Debit and keen to make the right impression, Affect Energy chose GoCardless for its Junifer integration to deliver a seamless online payment experience and build customer trust from day one.

GoCardless integrated directly with Junifer, was quick to set up and helped with early payment compliance, enabling Affect to go live fast. The solution now processes around 95% of the business’s payments, reducing errors and backlogs, saving the team time, improving the customer experience, and providing the reporting and support needed to scale growth.

Affect Energy

Kim Towse

Operations Manager