Case Study: intY achieves 5× revenue growth and 67% fewer debtor days with GoCardless

intY - Customer Case Study

intY, an award‑winning SaaS distributor that helps resellers sell cloud software across Europe and the US, was held back by a highly manual, error‑prone Direct Debit process managed through its bank. With paper mandates, frequent billing mistakes, customer churn and a need to integrate with its new billing system Zuora while meeting compliance and security requirements, intY selected GoCardless to provide an expert, Zuora‑integrated payment solution.

GoCardless led the migration and integration, enabled online self‑service and SEPA collections, and removed the need for intY to handle customers’ bank data. The switch cut payment staff from 3 to 1, reduced debtor days by 67%, increased billing by 500% and helped intY grow revenue fivefold, while delivering a one‑ or two‑touch monthly billing process, improved cash flow, GDPR compliance and stronger positioning in Europe.

intY

Chris Swanson

Data Analytics & Insights Manager