56 WalkMe Case Studies

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Read 56 Case Studies from real WalkMe users sharing their business challenges and results after using WalkMe software.

  • Achieve3000 Puts Training Resources at Users’ Fingertips with Adaptive On-Screen Guidance, Reduces Support Burden by 84%
  • Arla Foods improves SuccessFactors® engagement, reduces errors with WalkMe Digital Adoption Platform
  • BMO Financial Group Drives Customer Adoption of New Features While Reducing Support Burden with WalkMe’s In-App Guidance
  • CenturyLink cut training costs and freed up support resources
  • Christus Health uses WalkMe Digital Adoption Platform to roll out crucial technology to health care professionals
  • Citrix - Customer Case Study
  • Cloudbilt - Customer Case Study
  • DB Schenker Provides Global Employees with a Successful Onboarding Experience and Training that Works
  • DinnerTime - Customer Case Study
  • DoubleDutch App Builder Implements Real-Time Guidance to Successfully Drive Feature Adoption
  • Echo360 Turns New User Behavior Insights into More Responsive Decision-Making and Increased Subscription Renewals
  • eMoney Creates Successful Online Training Platform with TeachMe, Reducing Support Burden and Improving Client Engagement
  • Employment Hero uses WalkMe to boost productivity, engagement, and feature adoption
  • Endurance International Group - Customer Case Study
  • Epos Now Uses WalkMe Insights to Improve User Engagement, Convert More Free-Trial Users into Long-Term Customers
  • FR Introduces Automated and Self-Service Processes in Workday Resulting in Substantial Organizational Efficiencies
  • FMC Technologies Improves User Engagement, Reduces Support Burden Thanks to WalkMe In-App Guidance
  • GEOCONCEPT Group decreases support costs, increases software adoption using WalkMe
  • Hitachi Vantara uses WalkMe to drive digital adoption, boost sales productivity across technology stack
  • Hulyo Tourism Achieves Impressive User Feedback and Ratings, UX, and Conversion Rate with WalkMe Mobile
  • IBM boosts conversion rate and retention rate with digital adoption strategy and WalkMe
  • Infusionsoft - Customer Case Study
  • JobAdder Implements WalkMe Self-Service Support and Improves User Experience, Reduces Costs and Support Tickets
  • WalkMe supports LinkedIn's rapid growth by enabling faster, more efficient use of existing software tools
  • LiveIntent Leverages Customizable Digital Adoption Platform to Decrease Training Time and Improve User Engagement
  • MDOL - Customer Case Study
  • Microsoft Bing Ads Uses Strategic In-App Guidance to Speed Up Advertiser Onboarding and Solve Customer Pain Points
  • NAFR Trains Hundreds of Volunteers, Enjoys Seamless Digital Transformation with Walk
  • Cloud accounting leader Nomisma grows client base 300% in 5 months with WalkMe
  • ParagonEX - Customer Case Study
  • ParentMail Transitions Smoothly to New User Interface with WalkMe, Reports High Adoption Rate and an Improved Experience
  • Paychex uses just-in-time training to seamlessly migrate 3,500 users to Salesforce Lightning in 6 months
  • PeopleMatter Uses WalkMe to Speed Up Customer Onboarding, Improve User Adoption, and Increase Self-Service Support
  • Pepperi Invests in Responsive Self-Service Support, Achieves Higher Conversion Rates and Increased User Adoption
  • Planet Soho - Customer Case Study
  • Clarizen Converts 25% More Demo Users into Long-Term Customers Thanks to WalkMe’s Streamlined Guidance
  • How PWC and Walkme Partnered to Drive Adoption
  • WalkMe streamlines Quest Diagnostics migration to new HR platforms
  • Robert Half leverages WalkMe to ease the transition to becoming Salesforce® Lightning enabled
  • Royal Canin Slashes Training Time in Half and Boosts Feature Adoption by Implementing WalkMe on New Veterinary Portal
  • Intacct Successfully Introduces Salesforce to its Online Community Using WalkMe’s Contextual Guidance
  • sahibinden.com - Customer Case Study
  • Silvertrac - Customer Case Study
  • SmartPayroll Adopts In-App Support to Improve Onboarding Process, Information Retention, and Engagement
  • Spark Digital uses customized in-app Salesforce training to slash costs, reduce errors, and boost employee productivity
  • Species360 Implements In-App Training and Support for Global Customer Base; Enjoys 100% Product Adoption
  • Sprinklr boosts productivity, improves user experience, and reduces support for both employees and customers with WalkMe
  • Thermo Fisher Scientific boosts productivity, improves adoption of Workday® and Salesforce® thanks to WalkMe
  • TinderBox - Customer Case Study
  • Triangel Leverages WalkMe’s Interactive Self-Service Help System to Reduce Support Requests and Significantly Boost Sale
  • Truckstop.com Increases Customer Retention, Feature Adoption with WalkMe’s Customizable Digital Training Solution
  • Tyler Technologies Improves Adoption, User Experience, and Self-Service Support with WalkMe In-App Guidance
  • Ulta Beauty uses WalkMe’s Digital Adoption Platform to build trust in technology, reduce errors, and optimize inventory
  • WeddingWire - Customer Case Study
  • WGBH public broadcaster layers WalkMe over Salesforce to implement cost-effective, consistent training
  • Zuora implements personalized software demos and dramatically shortens its sales cycle, securing customers 4x faster

About WalkMe

WalkMe™ is an interactive online guidance and engagement platform. WalkMe™ provides a cloud-based service designed to help professionals – customer service managers, user experience managers, training professionals, SaaS providers, and sales managers – to guide and engage prospects, customers, employees and partners through any online experience. WalkMe™ has designed a platform that helps businesses eliminate online confusion, while at the same time raise efficiency and reduce costs.

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