Service Works Global B2B Case Studies & Customer Successes

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Service Works Global is an international provider of comprehensive Facilities, Property and Workplace Management software. With a global network of offices, Service Works Global delivers CAFM, CMMS and MMS solutions to over 1,000 customer sites across the globe to manage a broad spectrum of workplace and service environments.

Case Studies

Showing 51 Service Works Global Customer Success Stories

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1 London Bridge Street achieves dramatically faster reporting and improved tenant service with Service Works Global's QFM

ACS International Schools achieves centralised reactive maintenance and KPI visibility with Service Works Global's QFM

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Australia’s large, state-of-the-art hospital achieves integrated, 24/7 FM across 14 services with Service Works Global’s QFM

BNP Paribas Real Estate achieves centralised data, faster reporting and improved asset performance with Service Works Global's QFM CAFM

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BNY Mellon achieves streamlined facilities management and increased meeting-room utilisation with Service Works Global (QFM Room Bookings)

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Bournemouth Library doubles membership and delivers award-winning facilities management with Service Works Global

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Bräckeskolan School achieves accurate 3D BIM model and virtual site access with Service Works Global

Brookfield Europe Peterborough Hospital achieves centralised CAFM and automated PFI reporting with Service Works Global (QFM)

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Calvary Mater Newcastle Hospital achieves centralized help desk, automated KPI‑based performance management and cost/time savings with Service Works Global

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Cardiff University achieves streamlined maintenance management and improved performance with Service Works Global's QFM

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Cope Foundation achieves faster reporting and streamlined maintenance with Service Works Global's QFM

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Curtin University achieves streamlined, mobile-enabled facilities and asset management with Service Works Global (QFM)

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Dean Close School achieves improved efficiency and sustainability with Service Works Global's QFM

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DLA Piper achieves centralized nationwide FM, streamlined reactive and planned maintenance, and asset traceability with Service Works Global QFM

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Eastern Goldfields Regional Prison achieves faster fault response, proactive maintenance and reduced PPP penalties with Service Works Global's QFM software

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Edith Cowan University achieves centralized facilities insight and improved building efficiency with Service Works Global QFM

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Fat Face achieves streamlined maintenance control and improved contractor performance with Service Works Global's QFM

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G4S achieves transparent performance management and accurate integrated payments with Service Works Global's QFM

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Global FM Service Provider achieves accurate, lifecycle-ready 3D BIM data with Service Works Global

Higab attracts and inspires tenants with Service Works Global's immersive 3D visualisation

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Jernhusen is investing in a new real estate system with SWG as a partner

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Lejonfastigheter achieves accurate 3D BIM model for sports centre redevelopment with Service Works Global

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Link4Life achieves streamlined multi-site maintenance and improved health & safety with Service Works Global's QFM

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McGill University Health Centre achieves streamlined facilities management and improved service quality with Service Works Global

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Melbourne Convention & Exhibition Centre achieves real-time facilities visibility and PPP compliance with Service Works Global's QFM

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Melbourne Cricket Ground achieves real-time, integrated work-order management and streamlined event-day operations with Service Works Global

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Mitie achieves transparent, auditable PPP performance and improved asset management with Service Works Global's QFM

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Monarch Aircraft Engineering scales to 40 FM sites and streamlines maintenance & H&S with Service Works Global

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Multiplex Europe achieves centralized maintenance and PFI performance visibility with Service Works Global's QFM

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National Oceanography Centre achieves improved asset reliability, efficiency and measurable cost savings with Service Works Global QFM

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Neath Port Talbot Hospital achieves best-in-class FM efficiency with Service Works Global

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New Royal Adelaide Hospital achieves centralized, automated facilities management and 24/7 helpdesk coordination with Service Works Global

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New South Wales Parliament House achieves streamlined maintenance and greater transparency with Service Works Global's QFM

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News UK achieves 10-minute reporting and enhanced FM transparency with Service Works Global's QFM

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Nordic Museum - Customer Case Study

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Philips achieves improved equipment availability and reduced operational risk with Service Works Global’s P3rform software

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Plenary Group achieves transparent, efficient facilities management across 10 Queensland schools with Service Works Global's QFM

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Plenary Group achieves centralised bookings, real-time asset lifecycle insight and penalty mitigation with Service Works Global (QFM)

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Plenary Group achieves optimum PPP service delivery and zero fee abatements with Service Works Global QFM

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Pymble Ladies’ College achieves faster job resolution and unified contractor management with Service Works Global (QFM CAFM)

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Royal Hospital For Neuro-Disability achieves 30% workflow improvement and cuts reporting from 5 days to 3 minutes with Service Works Global QFM

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SGS Studentbostäder - Customer Case Study

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Skanska at Midlothian Schools achieves proactive, penalty-reducing FM delivery with Service Works Global's QFM

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SNC-Lavalin achieves streamlined facilities management and assured P3 contract performance with Service Works Global

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South Australian Regional Police & Courts achieves optimum service delivery and streamlined PPP fee abatement reporting with Service Works Global (QFM)

Southern Health NHS Foundation Trust achieves centralised, mobile CAFM and improved patient care with Service Works Global (QFM)

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Stepnell achieves seamless BIM-driven CAFM handover with Service Works Global

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Stockholm City Hall - Customer Case Study

Toronto 2015 Pan Am & Parapan Am Games achieves Olympic-standard, transparent hard-service delivery with Service Works Global

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Total Fitness achieves 75–80% faster maintenance processing with Service Works Global (QFM)

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Uppsala Municipality’s Real Estate Company achieves an accurate digital twin and searchable 3D building data with Service Works Global

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