Duve B2B Case Studies & Customer Successes

Duve is an end-to-end guest management system helping hoteliers digitize their hotel processes, increase profitability, improve performance, and offer an elevated guest experience. The platform allows hoteliers to achieve an elevated contactless guest experience, provide upsell services and personalize their communication with guests, without compromising on quality. Duve is intuitive, operating as a modern layer to the core hotel systems. Duve is trusted by hotels worldwide, operates in over 60 countries and integrates with over 70 PMS’s & CM systems and translates to 13 languages

Case Studies

Showing 37 Duve Customer Success Stories

An Island Apart achieves 1120% ROI with Duve

An Island Apart

Rodrigo Rodrigues

Partner & Technology Manager

Astotel boosts email collection and guest experience with Duve

Astotel

Jonathan Cachan

Director of Strategy and Innovation

Be Mate increases online check-in rates with Duve

Be Mate

Ramon Bielsa

Room Division Manager

Charles Hope Apartments streamlines guest engagement and boosts revenue with Duve

Charles Hope Apartments

Richard Maurin

Chief Executive Officer

Costa Rentals increases ancillary revenue with Duve

Costa Rentals

Frank Ulm

Owner

Domaine de Biar achieves 143% ROI with Duve

Domaine de Biar

Francesca Schiraldi

Development Manager

Edgar Suites automates guest communications and check-ins with Duve

Edgar Suites

Claire Vatin

Responsible for Guest Satisfaction

Fattal doubles online check-in with Duve

Fattal

Dor Levin

Product Manager

Hakuba Hospitality Group streamlines check-in and boosts guest satisfaction with Duve

Hakuba Hospitality Group

Marcus Bauder

Chief Executive Officer

Homaris boosts guest satisfaction with Duve SmartPriority

Homaris

Lukas Buchhammer

Head of Operations

HostnFly streamlines guest communication and boosts upsells with Duve

HostnFly

Florentine Vacher

Partner Manager

Hotel Le Six achieves 206% ROI and streamlined guest operations with Duve

Hotel Le Six & Spa

Pauline Larrouy

General Manager

HUSWELL reduces response times by 30% with DuveAI SmartPriority from Duve

Huswell

Jean-Paul Godfroy

Chief Executive Officer and Founder

Imagos Hospitality Group achieves fully contactless guest experiences with Duve

Imagos Hospitality Group

Matt Aitchison

Chief Executive Officer

IsRentals achieves remote management and higher upsell ROI with Duve

IsRentals

Jacob Boukris

Property Manager

JO&JOE Paris Nation boosts online check-in and upsells with Duve

JO&JOE Paris Nation

Lauren Boubon

Front Desk Manager and Project Leader

Leonardo Crystal Cove Hotel & Spa boosts guest experience and streamlines check-in with Duve

Leonardo Crystal Cove Hotel & Spa by the Sea

Effie Komodromou

General Manager

Leonardo Hotels enhances guest experience and operational efficiency with Duve

Leonardo Hotels

Alexandra Taukchi

IT/Accounting Manager

Les Bulles De Paris improves guest experience and upsells with Duve

Les Bulles De Paris

Julie Noiraud

Front Office Manager

Maison Mère achieves personalized guest experiences with Duve

Maison Mère

Clémentine Merle

Guest Relation Manager

Merrill House achieves 430% ROI and a personalized guest experience with Duve

Merrill House

Jordan Martin

Owner

Hotel Am Konzerthaus (MGallery Vienna) boosts upsell revenue with Duve

MGallery Vienna

Andreas Loru

Vice General Manager

Novotel Geelong achieves 58% online check-in and 200% higher upsell revenue with Duve

Novotel Geelong

Scott Bear

General Manager

OYO Rooms streamlines guest check-ins and improves operations with Duve and Igloohome

OYO Rooms

Fabian Vaughan

Head of Key Account Management UK

Pick A Flat achieves 98% online check-in with Duve

Pick A Flat

Benjamin Toledano

Associate Director

Pullman Paris Tour Eiffel achieves over €25,000 in first-month upsell revenue with Duve

Pullman Paris Tour Eiffel

Ndèye Ngoné Fall

Guest Relation Director

Pullman Phuket Panwa Beach Resort achieves 462% ROI from upselling with Duve

Pullman Phuket Panwa Beach Resort

Pimpisa (Pang) Sukpasert

Director of Marketing and Communication

SLS Barcelona boosts guest app engagement with Duve

SLS Barcelona

Joy Aussel

Marketing Executive

Sofitel Fiji Hotel & Resort achieves €25K+ in upsell revenue in 2 months with Duve

Sofitel Fiji Hotel & Resort

Sarah Aitken

E-Commerce & Digital Marketing Manager

Sofitel London St James boosts guest satisfaction with Duve

Sofitel London St. James

Todd Debreceny

Hotel Manager

Sofitel Mexico City Reforma achieves 816% ROI and personalized guest communication with Duve

Sofitel Mexico City Reforma

Sylvain Chauvet

General Manager

Sofitel Sydney Darling Harbour boosts upsell revenue with Duve

Sofitel Sydney Darling Harbour

Tracey Carter Knox

Director of Revenue

The Gate Collection achieves 5x guest app engagement and 1030% upsell ROI with Duve

The Gate Collection

Quentin Rémy

Deputy Director of Revenue & Reservation

The Gate Collection achieves 5x higher app engagement and 1030% ROI with Duve

The Gate Collection

Quentin Rémy

Deputy Director of Revenue & Reservation

Welkeys improves guest response times with DuveAI by Duve

Welkeys

Dorottya Debreceni

Customer Experience Manager

White Villas Resort Turks and Caicos achieves 5523% ROI with Duve

White Villas Resort Turks and Caicos

Karim Benchekroun

Co-Owner

Your Host Helper achieves 625% ROI with Duve’s upselling and check-in automation

Your Host Helper

MIchael Pajczer

Owner

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Duve B2B Case Studies & Customer Successes

Case Studies

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