Case Study: ULIV achieves $20K+ monthly upsell revenue with Duve

ULIV boosts upsell revenue to $20K+ monthly with Duve

ULIV, a leading vacation rental company in Mexico, faced challenges in maximizing upsell revenue, streamlining guest check-ins, and centralizing communications across its 850 units. They were missing opportunities to offer services like early check-in and room upgrades and were only achieving a 50% online check-in rate with their previous solution.

By implementing Duve's Guest Experience Suite, ULIV transformed its operations. The solution automated upselling and check-in processes, leading to over $20,000 in monthly upsell revenue and an 86% online check-in rate. Duve also saved the company 1,460 hours monthly by centralizing guest communications and providing a seamless experience for both guests and staff.

ULIV