Case Study: White Villas Resort Turks and Caicos achieves 5523% ROI with Duve

White Villas Reaches an Unbelievable 5523% ROI by Proactively Utilizing Duve’s Guest App and Upselling Capabilities

White Villas Resort Turks and Caicos, a boutique resort managed by Smart Stay, faced challenges with limited upselling tools for its add-on services and a need to improve guest engagement and operational efficiency. To tackle this, they partnered with Duve to implement its guest app and upselling capabilities as a solution.

By utilizing Duve’s platform for online check-ins, communication, and personalized upsells, the resort achieved an extraordinary 5,523% ROI and a 90% online check-in rate. These results significantly boosted revenue, streamlined operations, and enhanced the overall guest experience, solidifying Duve’s role in their success.

White Villas Resort Turks and Caicos

Karim Benchekroun

Co-Owner