Crownpeak B2B Case Studies & Customer Successes

Founded in 2001, Crownpeak is a privately-held corporation based in Los Angeles, California. Crownpeak has been named to EContent’s 100 most influential companies list, has won eWeek’s prestigious Analysts Choice Award and InfoWorld’s Product of the Year Award and has been named a finalist for Best Customer Service from the American Business "Stevie" Awards multiple times. Crownpeak is the proven cloud-first, cloud-only Digital Experience Management platform that’s designed to help global companies successfully manage their hundreds of digital experiences across multiple touchpoints.

How AMARA optimized its onsite experience across multiple territories with Crownpeak

Amara

Ben Blackwell

CMO

ASICS - Customer Case Study

ASICS

Melanie Sisk

Director of Marketing Technology Programs

How Crownpeak Dqm Supports A Xe Global Website Rel Aunch

AXE

Vineet Bhalla

Global IT Director, Digital Marketing

Centralizing Communication Channels and Reducing Operating Costs by 30%

BayernLB

Andreas Pechtold

IT Portals Team, CRM

Delivering Optimized Content Management and Business Processes and an Award-winning Brokerage Portal

BGV

Oliver Schumann

Senior IT Director

How Blum increased customer engagement in 70 countries and 30 languages

Blum

Sabine Stadelmann

Digital Marketing Communications

How British Business Bank uses DQM to achieve best-in-class accessibility

British Business Bank

Christian Turner

Senior Customer Marketing Manager

Hybrid CMS and AIPowered Personalization Powers Brose Recruiting Program

Brose

Bernd M. Schell

Project Manager Online Services / Personnel Services

How Dqm Helped Bupa Enhance Its User Experience And Enforce Brand Standards

Bupa

Max Duley

Web Managers

How Cdisount uses algorithm orchestration to improve recommendations and merchandising

CDiscount

Simon Berthet-Bondet

Head of Merchandising

How Chiesi Achieved Faster Time to Market with Crownpeak Digital Experience Platform

Chiesi

Lawrence Bressler

Head of Value and Market Access, Global Rare Diseases

Combined Insurance - Customer Case Study

Combined Insurance

Deb O'Connor

Vice President Marketing

How DQM Helped CSC Streamline Quality Assurance, Reduce Website Errors, and Improve SEO

CSC

Christopher Marin

Dir. of Digital Marketing Ecosystem & Analytics

Harnessing User-Friendly SaaS CMS to Streamline Multi-Site Management at Emburse

Emburse

Heidi Wurpel

Director of Web Marketing

Increasing conversions through upsell and cross-sell strategies

Eminza

Anne Sophie Boillaud

Head of Content and Brand Image

Fnac Darty optimizes product discovery with Crownpeak’s algorithm orchestration solution

Fnac Darty

Laurent Anadon

Head of Data in the Digital Department

Driving 70% Increase in Content Throughput and Increasing Marketing Effectiveness

Fortune 500 Financial Services Company

New corporate website created using the Crownpeak Digital Experience Platform (DXP) simplifies product and brand communication for target groups in 41 countries

Geberit AG

Rolf Züger

IT Application Analyst

Why a top financial services corporation chose Crownpeak DXM to launch its global web presence

Global Financial Services

Global Investment Management Firm - Customer Case Study

Global Investment Management Firm

Global Manufacturer Improves Page Load Speed by 150% with Crownpeak Tag Auditor

Global Manufacturing Corporation

Transforming Customer Engagement and Conversions Across Digital Touchpoints

Global Pharma Company

Global Pharmaceutical - Customer Case Study

Global Pharmaceutical

Creating Content-Rich e-Commerce Experiences at GROHE

GROHE

Carlos Carvalho

Global Head of Websites

How Harvey Nichols optimized on-site search and increased annual search revenue

Harvey Nichols

Joseph Cook

Ecommerce Product Manager

Healthgrades chose Crownpeak DXM and AWS to deliver top-tier digital experiences to over 1,500 healthcare orgainizations

Healthgrades

Sean Brasher

Sr Director Web Technology

Achieving Agility and Control of Digital Experiences Across a Global Web Presence

High-Profile Pharma Company

How a High-Profile Pharma Company Gained Centralized Control of Its Web Presence

International Pharmaceutical Company

Accelerating accessibility compliance and SEO across 200+ websites

International Technology Company

Why JAMS Picked Crownpeak’s Cloud-native DXM Platform to Empower Digital Transformation

JAMS

Frank Zare

Assoc. Director, Web Development

How Jobvite uses DQM to deliver 55% SEO growth and quantifiable business value

Jobvite

Regan Norton

Marketing Web Developer

How La Redoute capitalized on omnichannel personalization

La Redoute

Laurie Verhaeghe

Marketing Project Manager

Leading Children’s Apparel Retailer - Customer Case Study

Leading Children’s Apparel Retailer

Speeding Relaunch of Global Web Presence without the Need to Re-engineer Legacy Systems

Leading Fortune 500 Financial Services Corporation

Raising Quality and Compliance Standards and Boosting Productivity

Leading Healthcare Provider

Creating a Unified, Flexible, and Highly Customizable Web Presence

Leading Insurance Provider

How Mainline Menswear delivers personalized customer experiences

Mainline Menswear

Becky Powell

Merchandiser

An ever-improving online experience thanks to intelligent merchandising upselling and cross-selling

Maxoutil

Charles de Tremontels

Marketing Manager

Enhancing Myer’s Online Customer Experience with AI Search

MYER

Dominic Morgan

Senior Product Manager

Crownpeak Dqm Ensures Worldwide Consistency Of Persil Websites

Persil

How AI-powered search transformed a leading fashion brand

PrettyLittleThing

Leanne Clancy

IT Director

Rolls-Royce uses DQM to protect website quality in a devolved publication environment

Rolls Royce

Andrea Gold

Global Web Manager

Optimizing customer engagement and retention with personalized content recommendations

Sante Discount

Loic Lagarde

Chief Executive Officer

How DQM Helped Shell Ensure Its Global Websites Meet Exacting User Expectations At Every Touchpoint

Shell

Lisa Hayward

Head of Website Management

How Texas Mutual achieved x25 production efficiency with Crowpeak DXM

Texas Mutual Insurance Company

Kim Hawk

Senior Web and Graphic Designer

Why Digital Quality Management (DQM) was core to one insurance provider’s CMS selection process

Texas Mutual Insurance Company

Kim Hawk

Senior Web and Graphic Designer

Achieving x25 Production Efficiency and Supporting Mission-Critical Services

Texas Mutual Insurance Company

Kim Hawk

Senior Web and Graphic Designer

How Toyota Motor Europe use Crownpeak Digital Quality Management (DQM) to protect the DNA of their global brand

Toyota

Emanuela Tasinato

Digital Experience

Unilever streamlines website relaunch with Crownpeak DQM

Unilever

Johannah Bailey

Programme Director, Global Communications - External Channels

How Zoetis Launched Over 50 Websites Fast Using Crownpeak

Zoetis

Ronald Mintz

IT Professional

No matching case studies

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