Crownpeak B2B Case Studies & Customer Successes

Founded in 2001, Crownpeak is a privately-held corporation based in Los Angeles, California. Crownpeak has been named to EContent’s 100 most influential companies list, has won eWeek’s prestigious Analysts Choice Award and InfoWorld’s Product of the Year Award and has been named a finalist for Best Customer Service from the American Business "Stevie" Awards multiple times. Crownpeak is the proven cloud-first, cloud-only Digital Experience Management platform that’s designed to help global companies successfully manage their hundreds of digital experiences across multiple touchpoints.

AMARA achieves 5x conversion uplift and improved product discovery with Crownpeak

Amara

Ben Blackwell

CMO

AXE achieves highest website quality and compliance with Crownpeak DQM

AXE

Vineet Bhalla

Global IT Director, Digital Marketing

BayernLB achieves a centralized CMS and 30% operating cost reduction with Crownpeak FirstSpirit

BayernLB

Andreas Pechtold

IT Portals Team, CRM

BGV builds an award-winning brokerage portal and reduces admin costs with Crownpeak FirstSpirit

BGV

Oliver Schumann

Senior IT Director

Blum achieves increased customer engagement across 70 countries and 30 languages with Crownpeak (FirstSpirit CMS)

Blum

Sabine Stadelmann

Digital Marketing Communications

British Business Bank achieves 96% reduction in accessibility issues with Crownpeak DQM

British Business Bank

Christian Turner

Senior Customer Marketing Manager

Brose achieves 100% increase in IT applicants and faster hires with Crownpeak (FirstSpirit) hybrid CMS & AI personalization

Brose

Bernd M. Schell

Project Manager Online Services / Personnel Services

Bupa achieves enhanced user experience and global brand consistency with Crownpeak's DQM platform

Bupa

Max Duley

Web Managers

How Cdiscount Scaled Smarter Merchandising with Fredhopper & Advanced Recommendations (XO)

CDiscount

Cdiscount achieves higher conversion and faster R&D with Crownpeak Product Recommendations

CDiscount

Simon Berthet-Bondet

Head of Merchandising

Chiesi USA achieves faster time-to-market and improved SEO & accessibility with Crownpeak Digital Experience Platform

Chiesi

Lawrence Bressler

Head of Value and Market Access, Global Rare Diseases

Combined Insurance achieves global brand consistency and reduced costs with CrownPeak

Combined Insurance

Deb O'Connor

Vice President Marketing

How DQM Helped CSC Streamline Quality Assurance, Reduce Website Errors, and Improve SEO

CSC

Christopher Marin

Dir. of Digital Marketing Ecosystem & Analytics

Emburse achieves streamlined global multi-site management and improved digital quality with Crownpeak

Emburse

Heidi Wurpel

Director of Web Marketing

Eminza (French home décor e‑retailer) achieves a 24% revenue lift and higher conversions with Crownpeak Product Discovery

Eminza

Anne Sophie Boillaud

Head of Content and Brand Image

Fnac Darty achieves optimized product discovery and 50% faster algorithm delivery with Crownpeak's algorithm orchestration

Fnac Darty

Laurent Anadon

Head of Data in the Digital Department

Fortune 500 Financial Services Company achieves 70% increase in content throughput and 22% CSAT improvement with Crownpeak DXM

Fortune 500 Financial Services Company

Geberit AG achieves 50% faster time-to-market and a targeted global web presence with Crownpeak DXP

Geberit AG

Rolf Züger

IT Application Analyst

Global Financial Services achieves a unified, scalable and secure global web presence with Crownpeak DXM

Global Financial Services

Global Investment Management Firm achieves 90% increase in web operations productivity with Crownpeak

Global Investment Management Firm

Global Manufacturing Corporation achieves 150% faster page loads with Crownpeak Tag Auditor

Global Manufacturing Corporation

Global Pharma Company achieves improved engagement and rapid mobile launches with Crownpeak DXM

Global Pharma Company

Global Pharmaceutical achieves rapid mobile launches and improved customer engagement with CrownPeak

Global Pharmaceutical

GROHE achieves unified, content-rich e-commerce experiences with Crownpeak

GROHE

Carlos Carvalho

Global Head of Websites

Harvey Nichols achieves £300K annual search revenue lift and improved search accuracy with Crownpeak

Harvey Nichols

Joseph Cook

Ecommerce Product Manager

Healthgrades achieves secure, scalable 99.99%‑uptime digital experiences for 1,500+ healthcare organizations with Crownpeak DXM on AWS

Healthgrades

Sean Brasher

Sr Director Web Technology

High-Profile Pharma Company achieves agility and control of global digital experiences with Crownpeak

High-Profile Pharma Company

Iconic American retailer uses the Crownpeak hybrid CMS for experience-driven commerce

Iconic American Retailer

International Pharmaceutical Company achieves rapid global rebranding and marketing self-sufficiency with CrownPeak

International Pharmaceutical Company

International Technology Company achieves 73% fewer accessibility issues and 27% SEO uplift across 200+ websites with Crownpeak DQM

International Technology Company

JAMS (the world’s largest private ADR provider) achieves rapid digital transformation and quadrupled search traffic with Crownpeak DXM

JAMS

Frank Zare

Assoc. Director, Web Development

Jobvite achieves 55% organic search growth and improved accessibility with Crownpeak DQM

Jobvite

Regan Norton

Marketing Web Developer

La Redoute achieves up to 40% higher CTR with Crownpeak Product Discovery

La Redoute

Laurie Verhaeghe

Marketing Project Manager

Le Col's Transformation with Fredhopper Advanced Recommendations (XO)

Le Col's

Leading Children's Apparel Retailer achieves increased revenue with Crownpeak content-driven commerce

Leading Children’s Apparel Retailer

Leading Fortune 500 Financial Services Corporation achieves rapid global web relaunch without re-engineering legacy systems with Crownpeak DXM

Leading Fortune 500 Financial Services Corporation

Leading Healthcare Provider achieves WCAG 2.1 AA compliance and boosts digital quality and productivity with Crownpeak DQM

Leading Healthcare Provider

Leading Insurance Provider achieves unified, flexible web presence and faster updates with Crownpeak DXM

Leading Insurance Provider

Mainline Menswear achieves personalized product discovery and dramatic time savings with Crownpeak

Mainline Menswear

Becky Powell

Merchandiser

Maxoutil achieves +150% more products sold through intelligent upselling and cross-selling with Crownpeak

Maxoutil

Charles de Tremontels

Marketing Manager

MYER boosts conversions and slashes zero-result searches with Crownpeak AI Search

MYER

Dominic Morgan

Senior Product Manager

Persil achieves global website consistency and automated quality control with Crownpeak DQM

Persil

PrettyLittleThing boosts conversions and cuts zero-results by 97% with Crownpeak AI-powered search

PrettyLittleThing

Leanne Clancy

IT Director

Rolls‑Royce achieves consistent, high-quality web publishing with Crownpeak DQM

Rolls Royce

Andrea Gold

Global Web Manager

Sante Discount achieves 3x CTR RPM and 4x more personalized content to boost engagement and retention with Crownpeak

Sante Discount

Loic Lagarde

Chief Executive Officer

Shell achieves consistent global website quality and compliance with Crownpeak DQM

Shell

Lisa Hayward

Head of Website Management

Texas Mutual Insurance Company achieves 25x production efficiency with Crownpeak DXM

Texas Mutual Insurance Company

Kim Hawk

Senior Web and Graphic Designer

Texas Mutual Insurance Company achieves 10/10 accessibility and faster compliant content delivery with Crownpeak DQM

Texas Mutual Insurance Company

Kim Hawk

Senior Web and Graphic Designer

Texas Mutual Insurance Company achieves 25x production efficiency with Crownpeak DXM and DQM

Texas Mutual Insurance Company

Kim Hawk

Senior Web and Graphic Designer

Toyota achieves consistent global digital quality and improved customer experience with Crownpeak DQM

Toyota

Emanuela Tasinato

Digital Experience

Unilever achieves a streamlined website relaunch and full brand compliance with Crownpeak DQM

Unilever

Johannah Bailey

Programme Director, Global Communications - External Channels

How Zoetis Launched Over 50 Websites Fast Using Crownpeak

Zoetis

Ronald Mintz

IT Professional

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