Crownpeak
52 Case Studies
A Crownpeak Case Study
An international technology company that had grown through acquisitions was left managing over 200 websites with inconsistent digital governance and mounting accessibility obligations — including an urgent AODA compliance deadline. The web team needed a centralized, in-house solution to manage accessibility, SEO and quality across multiple regions, site architectures and languages without relying on external agencies.
They implemented Crownpeak’s Digital Quality Management (DQM) platform for its global, affordable and self-service capabilities plus strong customer support. Within four months the company cut accessibility issues by 73%, improved SEO performance by 27% (driving a 15–20% lift in organic traffic), and saw conversions and revenue increases up to 20% on high‑traffic sites. DQM also enabled centralized governance across 200+ sites, supported localization with multilingual QA, and delivered measurable improvements in customer experience.
International Technology Company