Case Study: Healthgrades achieves secure, scalable 99.99%‑uptime digital experiences for 1,500+ healthcare organizations with Crownpeak DXM on AWS

Healthgrades chose Crownpeak DXM and AWS to deliver top-tier digital experiences to over 1,500 healthcare orgainizations

Healthgrades is a consumer healthcare brand that helps patients connect with providers and supports over 1,500 healthcare organizations. Its legacy web platform was limiting digital experience delivery and posed security and compliance concerns, so Healthgrades sought an enhanced, future‑proof CMS and hosting solution that met stringent HIPAA and regulated‑industry requirements.

Healthgrades chose Crownpeak DXM with Crownpeak’s managed AWS hosting—a native SaaS, decoupled CMS with advanced cybersecurity and edge protection. The relaunch delivered automated upgrades, 99.99% SLA availability, multi‑layer security and compliance, and scalable, code‑free tools that let hospitals launch sites and personalized experiences quickly while reducing operational overhead and costs.

Healthgrades

Sean Brasher

Sr Director Web Technology