Updox by EverHealth B2B Case Studies & Customer Successes

Updox offers one consolidated inbox for healthcare providers to manage the entire patient journey and office productivity. Through an all-in-one platform, Updox provides a broad set of capabilities for virtual health, patient engagement, and paperless office efficiency that work together to reduce costs and drive revenue. Updox is integrated with more than 100 electronic health records (EHR) and pharmacy management systems and serves more than 560,000 users and 210 million patients. Updox customers also benefit from an engaged user community for benchmarking, idea exchange and networking.

Case Studies

Showing 51 Updox by EverHealth Customer Success Stories

No One Listens to Voicemails Why Leave Them Here’s a Better Option

Aubrey Health Mart Pharmacy

Steve Coomes

Owner and Lead Pharmacist

BlueSky Sees Happier Staff and More Satisfied Patients

BlueSky Health

Renea Clark

Office Manager

Long-Time User, BlueSky Health, Continues to Save Time and Money with Updox

BlueSky Health

Renea Clark

Office Manager

Healthcare Technology that Finally Gets it Right

Brian C Nyberg, MD

Brian Nyberg

Owner

Busy family medicine practice saves $750 a month with Updox + Practice Fusion Integration

Bridgeport Family Medicine

Karina Prado

Office Manager and Medical Assistant

How this DrChrono practice improved office efficiency and saved

Bridgeport Family Medicine

Karina Prado

Office Manager and Medical Assistant

Improving Efficiency and Communications Across Multi-Location Health System

Cass County Health System

Rod Goodemote

Systems Analyst

Nation’s Largest Primary Care Practice Uses Updox Telehealth for Patient Care

Central Ohio Primary Care

Michael Farrar

Information Systems Business Solutions and Security Manager

Using Patient Engagement to Streamline Office Efficiency

Charles E. Meusburger, MD, LLC

Lisa Scott

Office Manager

Easy implementation and integration with Greenway make Updox a permanent feature for women’s health practice

Coastal Women’s Healthcare

Bev Neugebauer

Executive Director

Early Adoption of Updox Pharmacy Connect Brings Improved Efficiency and Lower Costs

Community Pharmacy

Kelly Selby

Owner & Pharmacy Manager

Increasing Efficiency for Improved Patient Care

Conway Women’s Health Center

Katy Mullins

Office Manager

Efficiency (and savings) Start with Updox

David Luke Anders, MD

David Luke Anders

David Luke Anders, MD

Using telehealth to care for patients while protecting staff

Dr. Butler & Associates, PLLC

Danny Butler

Internal Medicine Practitioner

Using Updox Faxing + Reminders to Improve Efficiency

East Belt Family Medicine

Susana Garcia

Office Administrator

Maximizing Time and Efficiency with Updox for Practice Fusion

Elevate Health

Bronwyn Bacon

Owner

Express Medical Billing Advises Clients to Use MDTech to Optimize Their Healthcare Billing Management Results

Express Medical Billing

Debbie Bignall

Director of Risk Management

High-Tech Office, More Meaningful Care

Family Medicine of Jonesborough

Kari Jewett

Practice Administrator

Making Prompt, Personalized Care Easier to Manage

Griffin Concierge Medical

Radley Griffin

Business Owner

Efficient communications and peace of mind

Gulf Gate Family Medicine

Achilles Kalnoky

Family Medicine Physician

Using Technology to Drive Personalized Service for Happier Patients and Staff

Hi-School Pharmacy

James Dean

Director of Information Technology

Hodges Family Practice Gains Three Hours a Day with Updox

Hodges Family Practice

Marie Polanco

Practice Manager

Updox Patient Payments Saves Practices Time and Money While Maximizing Cash Flow

Integrative Medical NY

Maurice Beer

Integrative Medical NY

Las Vegas Pediatric Urology Uses Updox for Added Efficiency

Las Vegas Pediatric Urology

Andrew Hwang

Pediatric Urologist

Telehealth isn’t just useful it’s vital and it’s changed healthcare for good

Lincoln Pediatric Group

Phil Boucher

Pediatrician

Achieving a Better Work-Life Balance

Lipoprotein and Metabolic Disorders Institute

William Cromwell

Lipoprotein and Metabolic Disorders Institute

Telehealth Offers Lifeline for Patient Care and Practice Operations

Lone Star Psychiatric Services

Wendy Grimes

Executive Administrator

Secure texting improves patient engagement and staff satisfaction

M. Terry Jeppson, MD

Sharon Jeppson

Nurse and Office Manager

Appointment Reminders Boost Staff Satisfaction Too

Medical Colleagues of Texas

Ethan Bing

Practice Administrator

Appointment Reminders Made Simple for Patients and Staff

MML Physical Therapy

Kim Floth

Billing Manager

Getting More from EHR with Updox for Amazing Charts

North Orange County Regional Health Foundation

Marty Holt

Physician Assistant

Increasing Efficiency and Engagement with Secure Text

Northwest Physicians PLLC

James Legan

General Internist

Leveraging Technology to Transform Patient and Provider Relationships

Northwest Physicians PLLC

James Legan

General Internist

Updox helps OhanaPsych Reduce Overhead for their TeleHealth practice in Hawaii

OhanaPsych

George

FoundeR

Pediatrician Saves $30,000 a Year with Updox

Pediatric Medicine of Cartersville

Tom Ryan

Pediatrician

Practice Benefits through Reductions in Paper, Toner and Staff Resources

Prescott Cardiology

Eric Costanios

Manager, Medical Records, and HIPAA Privacy and Security Officer

Innovative Solutions Help Solo Practice Physicians Remain Independent

Ricardo Ortega MD LLC

Ricardo Ortega

Clinic Physician

South Florida Integrative Medicine Improves Practice Efficiencies with Updox

South Florida Integrative Medicine

Reed Humphry

Managing Partner

Paperless Electronic Fax Service That Works Side-By-Side With Greenway Prime Suite EHR

SouthEast Eye Specialists

Zach McCarty

SouthEast Eye Specialists

Streamlining Referrals with Updox

Southwest Surgical Associates

Elizabeth Stock

Medical Records Coordinator

Easy Implementation, Instant Savings, Immediate Connections with Updox Pharmacy Connect

Surgoinsville Pharmacy

Beth Bryan

Owner

Texas Diabetes & Endocrinology Decreases No-Show Rates with Updox Video Chat Solution for Telehealth

Texas Diabetes & Endocrinology

Misha Lambeth

Director of Compliance

The Apractis Clinic - Customer Case Study

The Apractis Clinic

Andrew Barbash

Telemedicine Neurologist

Replace a phone call with video for more personal communication

The Apractis Clinic

Andrew Barbash

Telemedicine Neurologist

Busy Pharmacy Had Staff Trained Within One Hour

The Medicine Shoppe Pharmacy

Jana Bennett

Owner

Non-Profit, WAFCC Grows Its Telehealth Programs with Hands-On Help from Updox

The Wisconsin Association of Free and Charitable Clinics

Deanne Casper

Business Manager

Front Office and Nursing Staffs Agree – Updox Saves Time

The Woman’s Clinic

Natalie Ingle

Director of Operations

Staying (Successfully) Independent with Updox

Thomas J Miller MD

Thomas Miller

Family Medicine

Large General Surgery Practice Improves Staff Satisfaction with Updox

University General Surgeons

Marcy Hatch

Practice Administrator

Streamlined, Secure Communications with Updox

USBD Transition and Home Care

Aileen Staller

USBD Transition and Home Care

Health System Implements Telehealth in 10 Days

Washington Regional Health System

Julie Neil

Manager of Ambulatory Applications

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Updox by EverHealth B2B Case Studies & Customer Successes

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