Case Study: Hodges Family Practice achieves 3 hours/day time savings and slashes paper costs with Updox by EverHealth

Hodges Family Practice Gains Three Hours a Day with Updox

Hodges Family Practice, a five‑provider clinic serving more than 7,000 patients and using Allscripts EHR, needed a more flexible fax and document workflow than their GFI FaxMaker—one that could be used outside the EHR and on mobile devices. When Updox achieved integration with Allscripts, practice manager Marie Polanco evaluated Updox’s electronic fax solution and liked its ability to eliminate scanning and simplify document handling.

Updox implemented integrated electronic faxing, mobile access, and tagging/filing so documents can be named and easily searched for ACO reporting. As a result, Hodges Family Practice cut paper use from about 25,000 sheets a month to less than a case, reduced shredding and copier costs, eliminated incomplete or lost faxes, and saved at least three front‑office hours per day—substantially improving productivity.

Hodges Family Practice

Marie Polanco

Practice Manager