Case Study: The Woman's Clinic achieves dramatic time and cost savings with Updox by EverHealth

Front Office and Nursing Staffs Agree – Updox Saves Time

The Woman's Clinic, a busy OBGYN practice in Monroe, LA with 10 physicians and four nurse practitioners across five rural locations seeing more than 250 patients a day, needed to improve frontline efficiency and cut rising administrative costs (they were spending more than $60,000 on paper and maintaining multiple phone/fax lines). After evaluating options in their EHR marketplace, director of operations Natalie Ingle selected Updox for secure patient communication and document management to simplify workflows.

Updox was rolled out with phased implementation and local super‑users, centralizing messages and documents in the Updox inbox so staff no longer had to print and walk to shared fax machines. The solution dramatically reduced paper, toner, shredding and fax hardware costs, lowered phone/fax overhead, and improved staff efficiency—two medical records staff now handle what previously took three—while roughly eliminating the practice’s six‑figure paper spend and delivering faster ROI and higher staff satisfaction.

The Woman’s Clinic

Natalie Ingle

Director of Operations