Case Study: The Apractis Clinic achieves secure, app-free telehealth and streamlined workflows with Updox by EverHealth

The Apractis Clinic - Customer Case Study

Andrew Barbash, MD, a neurologist in Rockville, Md., needed a fast, effective telemedicine solution that fit his workflow and was simple for patients and families to use. He turned to Updox — specifically the Updox Engagement solution — because it promised secure, app-free video visits that wouldn’t intimidate patients or require extra hardware.

Updox provided secure, text-to-video virtual visits that work on existing office computers and require only a patient cell phone number, with 100% HIPAA compliance and no app downloads. As a result, Dr. Barbash experienced higher patient engagement, faster connections with patients, family members and other providers, streamlined chart updates, and overall time savings in scheduling and care coordination.

The Apractis Clinic

Andrew Barbash

Telemedicine Neurologist