Updox by EverHealth
51 Case Studies
A Updox by EverHealth Case Study
Bridgeport Family Medicine, a six‑provider practice in Tigard, Ore. caring for 4,000+ patients on the Practice Fusion EHR, was overwhelmed by more than 100 faxes a day and the associated costs and staff time for paper, toner, shredding and service contracts. To solve this, the practice implemented Updox Electronic Fax from the Updox Communications Suite, leveraging the vendor’s Practice Fusion integration.
Updox delivered a seamless, email‑style fax solution with one‑day training and no extra logins, streamlining workflows and document editing. The practice reports at least $750/month in hard cost savings, freed one staff member from daily fax duties back to patient care, reduced multi‑step processes from about 10 steps to three, and improved staff and patient satisfaction.
Karina Prado
Office Manager and Medical Assistant