Case Study: BlueSky Health achieves happier staff, faster patient care and $10K annual savings with Updox by EverHealth

BlueSky Sees Happier Staff and More Satisfied Patients

BlueSky Health, a small nurse practitioner–run family medicine practice serving about 2,000 patients, needed faster, more reliable ways to handle faxes, lab results and communications so they could keep their promise of same‑day, patient‑focused care despite having limited staff and an off‑site collaborating physician. Updox, integrated with their Practice Fusion EHR, was selected to replace paper workflows and streamline document and message management.

Updox provided digital faxing, document management and remote access (via computer and phone) tied into the EHR, enabling staff to review, sign, fax back and chart documents within minutes. The solution eliminated paper jams and scanning, saved an estimated two to three hours a day and roughly $10,000 a year, and led to happier, more productive staff and faster patient responses (for example, resolving a Friday evening hospital query to keep a Monday surgery on schedule).

BlueSky Health

Renea Clark

Office Manager