Case Study: Bridgeport Family Medicine achieves $750/month cost savings and greater staff efficiency with Updox by EverHealth

How this DrChrono practice improved office efficiency and saved

Bridgeport Family Medicine, a busy Tigard, Ore. family practice with six providers, eight support staff and more than 4,000 patients, was processing over 100 faxes a day and facing significant time and overhead costs. To solve this, the practice adopted Updox’s Electronic Fax product within the Updox Communications solution.

Updox trained staff in a single day and the intuitive platform quickly replaced paper workflows. With Updox, the practice cut hard costs by about $750 per month, freed a staff member from daily fax duties to focus on patient care, improved patient and staff satisfaction, and streamlined administrative steps from 10 down to 3, substantially boosting productivity.

Bridgeport Family Medicine

Karina Prado

Office Manager and Medical Assistant