Case Study: Conway Women's Health Center achieves increased efficiency and reduced charting errors with Updox by EverHealth

Increasing Efficiency for Improved Patient Care

Conway Women's Health Center, a busy Conway, Arkansas practice serving more than 9,000 patients annually, faced time-consuming faxing, scanning and manual charting that required a full-time staffer and produced frequent charting errors and delays. To solve this, they turned to Updox and its integrated document management solution, including electronic fax and Direct Secure Messaging.

Updox automated faxing and secure messaging so documents upload instantly and are accessible 24/7, improving provider collaboration and enabling quick sharing of notes, labs and referrals. The practice saw reductions in charting errors, paperwork time and supply costs, improved Meaningful Use/HIPAA-compliant communication, and more time for staff to interact with patients—boosting employee satisfaction and retention.

Conway Women’s Health Center

Katy Mullins

Office Manager