Case Study: Family Medicine Practice BlueSky Health Saves Time and Money with Updox by EverHealth

Long-Time User, BlueSky Health, Continues to Save Time and Money with Updox

BlueSky Health, a family medicine practice in Howell, Michigan run by two nurse practitioners, faced the common small-practice challenge of chaotic paper-driven front- and back-office workflows that led to misfiling and the need for extra staff. Since 2011 the practice has used Updox’s integrated platform — including Print to Updox, Fax from Updox, telehealth/video, HIPAA‑compliant texting and Updox Payments — to replace paper processes and streamline operations.

Updox’s suite of features let Office Manager Renea Clark move communications and billing online (texting patients about balances or prior authorizations, sending payment links before telehealth visits, and faxing/referring without printing), cutting manual effort and postage costs, improving patient access, and preventing administrative chaos. As a result, BlueSky Health reports monthly cost savings and greater efficiency — “We easily save the salary of at least one full-time employee using Updox.”

BlueSky Health

Renea Clark

Office Manager