Case Study: Prescott Cardiology achieves 75% paper reduction, 90% medical-records labor savings and streamlined e-faxing with Updox by EverHealth

Practice Benefits through Reductions in Paper, Toner and Staff Resources

Prescott Cardiology needed a better electronic faxing solution that would provide reliable tracking, confirmations and richer sent/received data. Their search led them to Updox, which they implemented as an electronic faxing service integrated directly with their EHR (Prime Suite) to improve documentation and workflow.

Updox delivered a user-friendly, smoothly implemented electronic faxing system with detailed tracking and near‑instant routing into patient charts. As a result, Prescott Cardiology cut paper use by 75% (from eight cases to two), reduced scanning by 75%, achieved similar toner cost savings, and lowered Medical Records labor costs by 90%, while eliminating multi‑week scan delays.

Prescott Cardiology

Eric Costanios

Manager, Medical Records, and HIPAA Privacy and Security Officer