Case Study: South Florida Integrative Medicine achieves time and cost savings with Updox by EverHealth

South Florida Integrative Medicine Improves Practice Efficiencies with Updox

South Florida Integrative Medicine (SFIM), a Coral Gables–based mental health and wellness practice with ten providers, needed a telehealth solution that would add patient flexibility without forcing staff to learn new systems or abandon their EMR. SFIM selected Updox Telehealth to meet that challenge because it integrates with their existing DrChrono EMR and supports their wide range of psychiatric, psychological, and holistic services.

Updox implemented a seamless telehealth workflow—complete with a virtual waiting room, single secure visit links, and HIPAA-compliant video—that fits into SFIM’s existing processes. As a result, SFIM reports measurable time and cost savings, providers are able to spend more quality time with patients, and patients benefit from convenient, secure remote visits, demonstrating clear efficiency and satisfaction gains with Updox.

South Florida Integrative Medicine

Reed Humphry

Managing Partner