Case Study: Lipoprotein and Metabolic Disorders Institute achieves 20 hours/week time savings and improved work-life balance with Updox by EverHealth

Achieving a Better Work-Life Balance

Dr. William Cromwell of Lipoprotein and Metabolic Disorders Institute, an independent, part‑time provider who travels and lectures nationally, needed a way to streamline administrative workflows and HIPAA‑compliant patient communication that integrated with his EMR. Through Practice Fusion he adopted Updox—using the Updox collaboration platform for document management and patient engagement, plus Updox Video Chat and Secure Text—to simplify referrals, records and scheduling without relying on multiple disparate tools.

Updox delivered personalized onboarding and an integrated inbox with tagging, routing referrals directly into the platform and letting Dr. Cromwell send 50‑page records into his EMR without printing or scanning. The result: roughly 20 hours saved per week, eliminated paper handling, faster patient response via secure text and video visits, and a markedly improved work‑life balance and patient access thanks to Updox.

Lipoprotein and Metabolic Disorders Institute

William Cromwell

Lipoprotein and Metabolic Disorders Institute