Case Study: SouthEast Eye Specialists achieves paperless, EHR-integrated faxing and streamlined workflows with Updox by EverHealth

Paperless Electronic Fax Service That Works Side-By-Side With Greenway Prime Suite EHR

SouthEast Eye Specialists, an 18-location ophthalmology practice with 12 physicians and 125 staff based in Chattanooga and Knoxville, needed an electronic fax solution with better routing, simple implementation and seamless integration with their Greenway Prime Suite EHR. They selected Updox’s paperless electronic fax and secure messaging service to reduce paper reliance and unify communications alongside their EHR.

Updox deployed a universal inbox that consolidates five fax numbers, enables annotation, routing and direct filing into patient charts within Greenway Prime Suite. The practice eliminated fax machines and extra phone lines, cut paper and toner costs, improved document retrieval and staff productivity, and accelerated image sharing — outcomes staff described as a “big win” with fewer lost documents and faster workflows thanks to Updox.

SouthEast Eye Specialists

Zach McCarty

SouthEast Eye Specialists