Case Study: The Apractis Clinic achieves faster, more personal telemedicine consults with Updox by EverHealth

Replace a phone call with video for more personal communication

Andrew Barbash, MD, a telemedicine neurologist who consults with staff and patients at more than 300 hospitals, needed a fast, secure way to replace phone calls and cumbersome cart-based video setups. He adopted Updox and its Updox Video Chat to enable mobile, app-free video and secure text communication that fits his workflow and preserves provider privacy.

Updox delivered a browser-based Video Chat and secure messaging inbox that lets Dr. Barbash text a one-click link, document patient consent instantly, and use templates to streamline outreach — turning processes that once took hours into immediate consults. As a result, Updox improved patient and provider acceptance, removed dependence on carts, webcams and downloads, and enabled more efficient, secure face-to-face consultations across hundreds of hospitals.

The Apractis Clinic

Andrew Barbash

Telemedicine Neurologist