Case Study: Coastal Women’s Healthcare achieves rapid paperless chart conversion and cost-saving workflow integration with Updox by EverHealth

Easy implementation and integration with Greenway make Updox a permanent feature for women’s health practice

Coastal Women’s Healthcare, a 12-physician women’s health practice in Scarborough, Maine, needed a quick, low-cost way to convert charts after acquiring a non-paperless office. They chose Updox to receive incoming faxes as electronic files and to integrate with their Greenway EHR, enabling a fast, manageable alternative to physically transferring paper records.

Updox was deployed as a virtual fax and document-management solution integrated with Greenway, allowing the practice to receive and import records electronically, streamline lab communications with six dedicated fax lines, and avoid purchasing roughly 10 fax lines and a fax server. The result was rapid adoption across departments, measurable cost savings, reduced training burden, and a lasting workflow improvement that Coastal Women’s Healthcare now relies on.

Coastal Women’s Healthcare

Bev Neugebauer

Executive Director