Updox by EverHealth
51 Case Studies
A Updox by EverHealth Case Study
Pediatric Medicine of Cartersville, a solo pediatrics practice run by Tom Ryan, MD that serves about 4,000 patients with three staff, struggled with time-consuming paper workflows—Dr. Ryan routinely spent an hour or more each evening managing documents, reviewing results and signing items. To solve this, he turned to Updox and its collaboration platform (electronic fax, patient portal, SMS/text and Direct secure messaging) integrated with his Amazing Charts EHR.
Updox centralized all communications into a single, HIPAA-compliant inbox and enabled paperless workflows—drag-and-drop charting, e-signatures, appointment confirmations by text and faster result review—freeing staff from phones and fax machines. The practice reports saving at least $30,000 a year for one doctor, significant time reclaimed during the workday, and improved patient communication; Dr. Ryan says he wouldn’t switch EMRs unless the new system worked with Updox.
Tom Ryan
Pediatrician