Updox by EverHealth
51 Case Studies
A Updox by EverHealth Case Study
Express Medical Billing, a company providing billing services to healthcare practices, struggled with the inefficiencies and errors of its clients' paper-based charge capture processes. Handwritten codes and notes were difficult to decipher, slowing down claims processing and increasing the risk of denials. They sought a HIPAA-compliant, automated solution from Updox by EverHealth to address these challenges.
Updox implemented its Charge Capture powered by MDTech solution, an easy-to-use app that allows providers to record charges accurately at the point of care. The solution automated data entry, generated automatic reports, and featured a HIPAA-compliant communication tool. For Express Medical Billing, this resulted in significantly increased accuracy and efficiency, improved financials, and enhanced client satisfaction, saving substantial time previously spent on manual processes.
Debbie Bignall
Director of Risk Management