Continuum B2B Case Studies & Customer Successes

Continuum is the technology industry's only channel-exclusive provider of fully integrated managed IT services, allowing its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops and other endpoints for small-and-medium-sized businesses. Continuum’s SaaS and IaaS-based management platforms enable MSPs to efficiently backup, monitor, troubleshoot and maintain clients’ IT infrastructurefrom a single pane of glass, all backed by an industry leading network operations center (NOC) and Service Desk. MSPs leverage Continuum’s pay as you grow business model to scale IT services without committing to long-term contracts and to reserve in-house staff for strategic initiatives. The company employs 800 professionals worldwide, supports over 3,400 partners and monitors over half a million endpoints.

Arvig achieves business continuity and reliable disaster recovery with Continuum’s Continuity247

Arvig

Michael Baso

Product & Business Development Supervisor

Atlantic Data Team triples capacity and transforms from break-fix to MSP with Continuum

Atlantic Data Team

James Gentry

President/CEO

Clare Computer Solutions achieves 24/7 managed services and a competitive edge with Continuum's NOC

Clare Computer Solutions

Bruce Campbell

VP of Marketing

Clocktower Technology Services wins $75K–$100K in annual revenue and scales 24/7 support with Continuum Help Desk

Clocktower Technology Services

Bryan Sullo

Principal

CMIT Solutions achieves 24x7 professional support and avoids hiring extra staff with Continuum Help Desk

CMIT Solutions

John Chapman

Owner

Computer Consultants, Inc. achieves streamlined RMM deployment and faster service with Continuum

Computer Consultants,Inc.

Lee Wagner

President

Computer Solutions Group achieves 250% growth in 36 months with Continuum's RMM and Help Desk

Computer Solutions Group

Scott Spiro

CEO

Creative Computer Solutions Inc. achieves robust, fully-managed backup and faster recovery with Continuum BDR (Continuum)

Creative Computer Solutions Inc.

Scott Huotari

President

DS Tech achieves doubled EBITDA and 90% fewer open tickets with Continuum

DS Tech

Eric Wakkuri

Chief Executive Officer

DWP Information Architects achieves improved NOC performance, better client communication and cost savings with Continuum

DWP Information Architects

Denis Wilson

President

Ekaru achieves scalable 24x7 IT support to fuel growth with Continuum

Ekaru

Ann Westerheim

Founder and President

Empower Information Systems resolves 330 tickets in under 2 hours with Continuum

Empower Information Systems

Jason Holbrook

Principal and CSO, Empower Information Systems

Epic Technologies achieves 92% managed services revenue growth and improved SLAs with Continuum

Epic Technologies

Don Viar

Managing Partner, Epic Technologies

eProsper achieves faster restores and greater backup visibility with Continuum’s Continuity247

eProsper

Robert Smith

Founder and Principal

Evolve IT fortifies customer relationships and grows 20% year‑on‑year with Continuum RMM and NOC

Evolve IT

Nick Moran

Managing Director

Frontier Business Products achieves 75% faster restores and doubles monthly recurring revenue with Continuum

Frontier Business Products

Scott Oleson

Senior Virtual Chief Information Officer & Director of Information Technology

G2 Technology Group achieves higher revenue and profitability with Continuum

G2 Technology Group

Jason Gay

Director of Managed Services

Geeson achieves scalable growth and operational efficiency with Continuum

Geeson

Phil Geeson

Owner

Gordon Flesch Company achieves 24x7x365 reliable IT support and scalable managed services with Continuum

Gordon Flesch Company

Jeff Dotzler

Director

Greystone Technology Group Inc. achieves proactive issue detection and faster resolution with Continuum's IntelliMon

Greystone Technology Group Inc.

Jesse Armstrong

CEO, Greystone Technology Group Inc

ImageQuest achieves rapid MSP growth and improved margins with Continuum

ImageQuest

Milton Bartley

Co-Founder, President and CEO

IntelliSyn Communications, Inc. expands into Quebec and wins French‑speaking clients with Continuum's Virtual Help Desk and RMM

IntelliSyn Communications, Inc.

Chris Stratton

President, IntelliSyn Communications Inc.

Itek Systems Management achieves more productive staff and reliable 24/7 backups with Continuum’s Continuity247

Itek Systems Management

Andrew Bousie

Technical Services Manager

Karpel Solutions achieves faster restores and scalable business continuity with Continuum’s Continuity247

Karpel Solutions

Tony Morris

Vice President

Keystone IT Consulting prevents downtime and accelerates response with Continuum's Autotask API integration

Keystone IT Consulting

Eric Humes

CEO, Keystone IT

LeadingEdge scales client onboarding and reduces staffing needs with Continuum’s RMM, NOC and Help Desk

LeadingEdge

Dean Parry

General Manager

LEAP Managed IT generates upfront revenue and boosts proposal wins with Continuum Network Assessment Modules

LEAP Managed IT

Brandon Hall

Director of Technical Services

Managed IT Solutions achieves 80% gross profit margins and 55% lower NOC costs with Continuum

Managed IT Solutions

Mike Ricks

General Manager

MySherpa achieves strategic IT leadership and higher margins with Continuum

MySherpa

Ethan Tancredi

President, MySherpa

MySherpa achieves robust, fully-managed backup and frees internal resources with Continuum’s Continuity247

MySherpa

Ethan Tancredi

President, MySherpa

MySherpa achieves higher margins and customer retention by shifting to strategic IT with Continuum

MySherpa

Ethan Tancredi

President, MySherpa

Navitend achieves profitable managed-services growth with Continuum's RMM and 24/7 NOC

Navitend

Barry McGuire

Navitend

Neoscope Technology Solutions achieves rapid, scalable revenue growth and operational efficiency with Continuum's RMM

Neoscope Technology Solutions

Tim Martin

President and CEO, Neoscope Technology Solutions

Network Coverage wins larger contracts and 25% annual growth with Continuum

Network Coverage

Terry Ledger

Owner

NSI achieves increased profitability and focus on revenue-generating work with Continuum managed services

NSI

Tom McDonald

President, NSI

Onebyte achieves MSP 2.0 and boosts revenue with Continuum

Onebyte

Warren Pountain

Chief Executive Officer

Pensar achieves scalable 24/7 IT management and business growth with Continuum

Pensar

Mark Williams

Chief Executive Officer

Preferred Communications Systems, Inc. achieves renewed reliability and increased managed-services revenue with Continuum's RMM and NOC

Preferred Communications Systems, Inc.

Vince Arden

Chief Finance Officer, PCSI

Pulse Business Solutions achieves rapid revenue growth and 24/7 service excellence with Continuum's NOC

Pulse Business Solutions

James Ritter

President and CEO, Pulse Business Solutions

Ratcliff IT achieves security leadership and predictable, scalable growth with Continuum

Ratcliff IT

James Ratclif

Managing Director

Rouse Consulting Group, Inc. achieves scalable double‑digit growth and flawless server migrations with Continuum's NOC and Tech Advantage

Rouse Consulting Group Inc.

Paul Rouse

President

SAGE Computer Associates achieves faster ticket response and prioritized alerting with Continuum’s ConnectWise integration

SAGE Computer Associates

Dan Shyne

Manager of Technical Services

Secure Network Services achieves rapid, scalable growth and consistent enterprise-class service quality with Continuum

Secure Network Services

Robert S. Gelsinger

Founder

Server Sentry achieves Australia’s only live 24x7 IT Help Desk with Continuum

Server Sentry

Jamie Woodland

Chief Technology Manager

Sophicity secures fast, reliable business continuity for local governments with Continuum’s Continuity247®

Sophicity

Nathan Eisner

Chief Operations Officer

SWK Technologies achieves proactive monitoring and deeper customer insights with Continuum's RMM and NOC

SWK Technologies

Matt Hahn

VP of Network Services, SWK Technologies

The Critical Update, Inc. achieves doubled customer base and delivers proactive IT support with Continuum

The Critical Update, Inc.

Luis Delgado

President/Senior Consultant, The Critical Update, Inc.

Tyneso achieves double-digit revenue growth and higher SLAs with Continuum

Tyneso

Steven Tytgat

Founder and Managing Director

Vertical Solutions achieves 30–35% of revenue and 25% lower staffing needs with Continuum's Vault and NOC

Vertical Solutions

Bruce D. Nelson

President, Vertical Solutions

Waypoint achieves rapid disaster recovery and higher technician efficiency with Continuum Vault from Continuum

Waypoint

Dan Wilson

President & CEO, Waypoint

Westtek Solutions achieves 2.4x revenue per employee and scalable 24x7 support with Continuum

Westtek Solutions

Francis West

Chief Executive Officer

ZLan Partners achieves profitable, long-term growth in managed IT services with Continuum

ZLan Partners

Russell Zimny

President

No matching case studies

Featured Companies

LS Retail

233 Case Studies

CGS

40 Case Studies

Factual

16 Case Studies