Continuum
52 Case Studies
A Continuum Case Study
Rouse Consulting Group (RCG) is a 10-person managed IT services firm founded in 1995 that supports SMBs across 20 states. When long-time client McLaughlin Body Co. required a full IT/server refresh for its 250-user, 24/7 manufacturing operation, RCG faced a critical constraint: only a 15-hour weekly implementation window each Sunday, making the complex migration impossible to complete with internal resources alone.
RCG engaged Continuum’s Elite Server Care NOC and Tech Advantage program, tapping into Continuum’s integrated RMM/NOC support, project services and specialist engineers. By assigning work to Continuum’s team and leveraging their expertise, RCG met every milestone on time and on budget with no production downtime, strengthened its ability to pursue larger clients, and sustained consistent double-digit growth while deepening the partnership.
Paul Rouse
President