Case Study: ZLan Partners achieves profitable, long-term growth in managed IT services with Continuum

Continuum Empowers ZLan Partners to Achieve Profitable Long-Term Growth in Managed IT Services

ZLan Partners, a Chicago-based IT consulting firm specializing in networking, cloud and managed services, needed a partner that could provide the software, services and technical support to help them scale while preserving a boutique, customer-first approach. Their challenge was to grow profitably and maintain high service levels without dramatically increasing internal headcount or operational complexity.

ZLan adopted Continuum’s IT management platform—combining intelligent RMM with a 24x7x365 NOC and Continuity247 backup and disaster recovery—fully managed by Continuum technicians. The result: faster deployments, stronger alerting and reporting, better DR performance, reduced labor costs, and continued company growth (averaging 30–35% year‑over‑year), enabling ZLan to take on new clients confidently and improve overall operational efficiency.

ZLan Partners

Russell Zimny

President