Case Study: Computer Solutions Group achieves 250% growth in 36 months with Continuum's RMM and Help Desk

CSG Achieves 250% Growth in 36 Months

Computer Solutions Group (CSG) is a Los Angeles–based managed services provider founded in 1996 that evolved from a break/fix shop into a full-service MSP focused on delivering high-touch IT services. As CSG grew its customer base — including coast-to-coast and overseas clients with 24-hour needs — the company struggled to hire and retain the technical staff and infrastructure required to scale without dramatically increasing costs.

By partnering with Continuum and adopting its Remote Monitoring & Management platform plus a white‑label, U.S.-based Help Desk and NOC, CSG delivered proactive, 24/7 support without expanding office space or adding technical headcount. The result: CSG achieved 250% growth in 36 months, raised service levels for clients, and scaled confidently while avoiding costly infrastructure and staffing investments.

Computer Solutions Group

Scott Spiro

CEO