Case Study: Greystone Technology Group Inc. achieves proactive issue detection and faster resolution with Continuum's IntelliMon

Greystone Perfects Customer IT Experiences Using Continuum

Greystone Technology Group, a Denver-based managed IT services provider serving heavily regulated industries like finance, healthcare and local government, needed a more efficient way to monitor diverse customer systems and prevent mission‑critical downtime. CEO Jesse Armstrong noted that traditional trial‑and‑error alerting—especially with unfamiliar hardware—led to late detection and long resolution cycles.

Greystone implemented Continuum’s remote monitoring and management platform, using IntelliMon and Continuum’s NOC to automatically determine what to monitor and apply advanced troubleshooting logic. As a result they now detect and resolve many server issues before they surface, reducing downtime, speeding resolution, and improving service consistency across their client base.

Greystone Technology Group Inc.

Jesse Armstrong

CEO, Greystone Technology Group Inc